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Frequently Asked Questions
How do I place an order?
 
There are several ways to place an order:
 
  • Through our secure shopping cart and online checkout system. (Paypal)
  • By Telephone : TOLL FREE 1-866-535-6338
  • By Email : Please include your Address, Item Name/Number, and Payment Information.
  • Printable Order Form : After checking out, please select Postal Order Form.  You may print that and mail it to our address
    with your payment enclosed.

    Your Baby Supply
    345 Rand Hill Road
    Morrisonville, NY 12962
 
 
What types of Payment do you accept?
 
We gladly accept most major credit cards, Paypal, Personal Checks, and Certified Money Orders.
 
  • Credit Cards - Credit card payments made through our website are processed securely by Paypal.
  • Paypal - You can also pay us directly and securely through your paypal account or with an e-check.
  • Personal Checks / Money Orders - If you prefer to mail us a Personal Check or Money Order instead, please use our
    Postal Order Form

Please Note:  Items will not be shipped until Personal Check / Money Order has cleared.

 
Is your site secure?
 
Of course!  Both, our checkout system and merchant gateway are both 100% secure.  Please view our policies page for more information.
 
What if there is a problem with my order?
 
Customer satisfaction is our top priority.  If you receive your order and it is damaged, incorrect, or incomplete, please contact us right away.  We will fix the situation as soon as possible and ship any missing or incorrect items the same day. 
 
How much will I be charged for shipping?
 
Our shipping cost is a flat rate of $7.50.  We do this so that our customers know exactly what their total order amount will be before they checkout. 
Remember - All orders over $100 qualify for free shipping!!
 
Order Total                                  Shipping Cost
0.00  - 99.99                                       $7.50
 
$100.00 or more                               FREE
 
When will my item ship?
Most items ship within 1 business day of order receipt unless otherwise specified.  You will recieve a shipping confirmation when we ship your order.

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Your Baby Supply
345 Rand Hill Rd
Morrisonville, NY 12962
support@yourbabysupply.com
1-866-535-6338

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